HOW TO SHOP ONLINE?
Once you're done shopping, check out is easy and secure. You can always view the items you have added to your cart by clicking the "Shopping Bag" button on the top right of any page.
You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.
HOW DO I CHECKOUT?
Once you are ready to checkout with the items in your cart, click on the checkout button.
If you have already registered with us before, simply sign-in using your email address and the password that you created for the account. If you do not have an account, simply follow the simple steps to create an account and continue through the checkout process.
Based on the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes.
The item availability is listed in the product details page. All colors and sizes available will be shown and available to add to the shopping bag. Colors and sizes that are unavailable will be grayed out.
Although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
DO YOU HAVE SIZING INFORMATION?
We try to include as much accurate sizing information for each product as possible. We have also added a size charts link to every product in the product detail page. Reference the size charts to help determine your size when ordering. Because sizing and cut will vary between brands, please use this chart as a general guide to compare the various size scales. If you are between sizes or need assistance selecting the proper size, please contact using the in-store messenger.
WHICH PAYMENT METHODS DO YOU ACCEPT?
- All major credit cards - Visa, Master card, Discover, American Express
- Apple and Google pay
- Paypal Credit,
HOW CAN I TRACK MY ORDER?
Tracking information will be sent to customers within 48 working hours, due to the automatic system we currently have for sending tracked orders.
Please be aware that tracking information is only available for customers who purchase tracked delivery, the order page will otherwise stay updated with "We have received and processing your order", please be aware that non-tracked orders will be sent regardless of this status page as no tracking information is available to update this page.
Where is my order?
Due to our pieces being custom made and created in house, the numbers in production can vary week-to-week there may also be a slight delay to fulfilling your order.
This is due to us being a small independent business so we are unable to store high quantities of stock of all our products and a lot of them are custom made to each order.
If the scenario happens that we don't have the item you have ordered on the shelves at our HQ we will get producing the garment straight away however this can take up to 3 weeks maximum to finish production. Sometimes if something major happens (supplier issues/products breaking during production) this time frame can be longer. This is due to the current situation the world is in with logistical issues worldwide. We aim to have all new products completed within a week however supplier issues and other obstacles can cause further delays sometimes.
We promise we haven't forgotten about your order and are working behind the scenes to get your order to you as quickly as possible.